A tech driven professional with a Bachelor’s degree in Business Administration, specializing in IT Management from Cal State East Bay. My expertise covers a wide spectrum of skills, including Database Management Systems, desktop support, software deployment, system administration, and computer imaging. Proficient in a variety of programming languages, I excel in developing customized solutions within diverse development environments. My focus also extends to building and maintaining secure network infrastructures, ensuring top-tier network security. The unique blend of my business acumen and technical skills has been vital in driving effective IT solutions and facilitating digital transformations in my career.
Database Management Systems, System Administration, Desktop Support, Software Deployment, Server Imaging, Computer Reimaging, Windows 10+, Linux, Ubuntu, OSX, iOS, SQL, HTML, CSS, JavaScript, Python, Adobe Sign, Gigasign, Form Assembly, Docker, VMware, Google Forms, Tailscale, Cloudflare, API Integration
October 2023 - Present
Utilized Adobe Sign and Form Assembly to digitalize forms across campuses, improving accessibility for over 50,000 students and staff. Customized document workflows, cutting process time by 30% and enhancing functionality. Efficiently resolved numerous Help desk tickets via ServiceNow, prioritizing and collaborating on complex issues. Implemented Giga Sign for bulk agreement distribution, streamlining departmental document processing and increasing efficiency.
Jul. 2021 - Dec. 2022
Successfully managed the configuration and administration of over 60 staff laptops, maintaining peak performance and functionality. Developed Universal Mercy's website utilizing HTML, CSS, and JavaScript to deliver an improved user experience and interface design. Furthermore, I enhanced the website's security and performance by integrating Cloudflare, providing robust DDoS protection, SSL/TLS encryption, and efficient content delivery.
Mar. 2020 - May. 2021
Facilitated transition to digital fundraising by implementing Google Forms and Twilio API, streamlining the pledge process. Oversaw the orderly management of audio content, ensuring its timely availability on a shared drive. Furthermore, I refined audio recordings to enhance quality and clarity for community engagement
Aug. 2021 - May. 2024
Database Management Syetems, Advance Topics in Information Technology, Information Technology Management,Information System Analytics, Information Security,Business Application Programming, E-Business Tech & Management
By leveraging OpenAI's API, I seamlessly integrated Chat-GPT into Mattermost, enabling users to access this cutting-edge language model through a user-friendly messenger interface. This allows for efficient communication and fast access via a Chatbot UI
Deployed and manage a personal Ghost instance that hosts TechZoners.com, a tech-focused blog dedicated to publishing insightful tutorials, reviews, and articles on the latest trends and topics in the ever-evolving world of technology
Glad you had a look around! I'm always open to new opportunities, collaborations, and feedback on my work. Whether you have a question, a project idea, or just want to say hello, feel free to reach out using the contact form below.